Send us a message or look up your account. We usually reply within a business day.
Open System Settings → Privacy & Security → Camera, toggle Verta off and on, then restart the app. Apple occasionally fails to wire the permission on the first grant.
Your calibration baseline may be drifting. Open the app → Settings → Recalibrate. Sit in your best posture for 10 seconds and let it re-learn.
Use the "Manage subscription" link in any Paddle receipt email, or request cancellation via the contact form above.
Yes — a single subscription covers up to 3 Macs you own. Activate each one with the same licence key.
No. Verta is a productivity and wellness tool, not medical advice. Please consult a qualified healthcare professional for persistent pain.