If you're unhappy with Verta for any reason, we'll refund your purchase in full within 30 days of the transaction. No questions, no forms, no pressure.
Email us via the support form - include the email address you used at checkout or your licence key. We'll process the refund within 1–2 business days. Refunds are returned to your original payment method and typically appear within 5–10 days depending on your bank.
Alternatively, you can request a refund directly from Paddle (our payment processor) using the link in any receipt email.
We offer a 3-day free trial with no card required - just download Verta and try it. There's nothing to cancel and nothing to refund during the trial because you haven't been charged.
After the 30-day window, purchases are non-refundable except where required by law. We'll revoke the licence on your Mac as part of processing any refund.
1-year licences expire 12 months from purchase. If you want to keep using Verta after that, you'll need to buy a new licence - we don't auto-renew. Lifetime licences don't expire; they cover every future version of Verta for the Mac you activate them on.
If you're a consumer in the UK, EU, or EEA, nothing in this policy affects your statutory rights, including the right to cancel digital services within 14 days under the UK Consumer Contracts Regulations 2013 or EU Consumer Rights Directive. These rights may be waived where you expressly consent to the supply of digital content before the end of the cancellation period (which happens when you activate your licence and start using Verta).